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Frequently Asked Questions

1. Getting started

Q. What is Paircode?

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Paircode is an online platform that connects users and aims to boost productivity via real-time code collaboration.

We’re on a mission to build an integrated collaborative experience to help you brainstorm on projects, conduct technical interviews, and take your tutoring sessions to the next level.

Q. How do I use Paircode?

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All you need to begin using Paircode is a web browser and someone to collaborate with. 🙂

Just visit paircode.io and click “Start a New Session”. No downloads necessary!

Q. How will using Paircode help me?

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Paircode works on the principle of “paired programming”, an industry practice of pairing up developers to work together on a programming task. There are immense benefits to this - from sharing knowledge to producing better, more efficient solutions.

We want to supercharge this practice and give technical collaboration a boost, not just amongst developers working together on a team, but also for learners, educators, and recruiters!

Q. Is Paircode free?

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Paircode is currently in beta, and you can use it completely for free!

Q. How do I sign up for an account?

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Stay tuned for further updates! Personal user accounts are coming to Paircode soon. ✨

2. Collaborating within a session

Q. How many people can work together in a session?

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We currently support two collaborators within a session.

We plan to expand support to multiple users soon.

Q. How do I invite someone to my session?

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Once you click “Start a Paircode Session” we direct you to a page that contains the session URL and the session password. Copy and send this to your collaborator, and you’re good to go!

Reminder: please ask them to keep this information safe. All your sessions are password-protected and without it, you will not be able to enter.

Q. Where can I find a tutorial on how to use Paircode?

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When you first enter a session, we automatically load a guide for you to help you navigate the interface!

Q. Which browser can I use for a Paircode session?

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Paircode is optimized to work best on Chrome and Firefox, but you can also use Safari.

Q. I’m having trouble using Paircode. Help!

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Please use the live chat on the bottom-right corner of our website to reach out, or write to us at support@paircode.io

We’ll do our best to help.

Q. What is Paircode’s policy regarding my data?

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Please see our Privacy Policy for a comprehensive list of our data privacy practices.

3. Requesting a feature

Q. Can I request a feature?

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Yes! Write to us at feedback@paircode.io

Q. Can I subscribe to product updates?

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Of course! Please click here to be added to our mailing list.

We send out a digest with upcoming features to expect about once a month. No spam, we promise.

Q. Can I be a beta tester?

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We would love for you to join our beta program.

Beta testers get an early look at product features and help us evolve. Click here to apply!

Q. Where can I see a list of implemented features?

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We update our Changelog every time we release a new version! It contains a list of the latest Paircode features, fixes, and improvements.

Q. I found a bug/glitch! Can I report it? Can you fix it?

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Thank you for trying to help make Paircode better. We really appreciate it. 🙂

Please write to us at feedback@paircode.io with the following:

Brief description of the problem

Steps to recreate the problem

Which browser you’re using

Browser’s version number

Bonus: if you can, add screenshots!